Refund policy
Return Policy
All sales are final.
We do not accept returns, refunds, or exchanges unless the item you received is damaged or defective upon arrival.
Damaged or Defective Items
Please inspect your order immediately upon delivery. If your item is damaged, defective, or you received the wrong item, contact us within 5 days of delivery at:
Include:
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Your order number
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A description of the issue
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Clear photos of the damaged or incorrect item and packaging
We will review your claim and, if approved, offer a replacement or refund at our discretion.
Items reported outside of the 5-day window may not be eligible for resolution.
Non-Returnable Items
Because all sales are final, we do not accept returns for:
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Incorrect sizing
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Buyer’s remorse
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Sale items
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Gift cards
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Custom or personalized items
European Union – 14 Day Cooling Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days in accordance with EU consumer protection laws. To be eligible, items must be unused, unworn, in original packaging, and accompanied by proof of purchase.
To initiate a return under EU law, please contact:
Contact@eastthird.com
Contact Us
If you have any questions regarding your order, please contact us at: